Frequently Asked Questions

RemitPH is a peer-to-peer (P2P) cryptocurrency exchange platform for Filipinos. You can buy and sell Bitcoin, USDT, ETH and other coins directly with other users using GCash, BDO, BPI, Maya, and other local payment methods.

Sellers post offers with their price and payment method. Buyers browse offers and initiate a trade. When a trade starts, the seller's crypto is locked in escrow. The buyer sends PHP payment directly (GCash, bank transfer, etc.), marks it as paid, and the seller releases the crypto once payment is confirmed.

Yes. Our escrow system locks crypto before a trade starts. The seller cannot cancel after you've marked as paid. If there is a dispute, our support team reviews evidence and makes a final decision.

Buyers pay zero fees on P2P trades. Sellers pay a small fee deducted from the crypto amount. Swaps carry a 0.3% fee. Deposits are free. See our Fees page for current rates.

Basic trading is available without KYC. However, KYC is required for withdrawals and higher trade limits. Verification is quick — upload your government ID and a selfie.

We support GCash, Maya (PayMaya), BDO, BPI, Metrobank, Landbank, UnionBank, PayPal, Wise, and local bank transfers. Payment is sent directly between users — not through us.

P2P trading supports BTC, ETH, USDT, USDC, XRP, LTC, and BCH. The Swap feature supports many more coins including BNB, SOL, DOGE, ADA, MATIC, and others.

The minimum trade is ₱200 PHP worth of crypto. The maximum per trade is ₱1,000,000 PHP.

If there is a problem with your trade, open a dispute from the trade chat page. Provide payment proof and details. Our team reviews disputes within 24 hours.

Go to Create Offer, set your price (fixed or floating), payment method, limits, and terms. Your offer will appear in the P2P marketplace for buyers to find.

RemitPH operates in accordance with Philippine laws. We implement KYC/AML procedures. However, please consult a legal or financial advisor regarding your specific tax or regulatory obligations.

Visit our Contact Support page to submit a ticket. You can also reach us via the community channels linked in the footer. We aim to respond within 24 hours.