Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account data: Name, email address, username, phone number
• KYC data: Government-issued ID, selfie photos for identity verification
• Transaction data: Trade history, wallet addresses, payment details
• Technical data: IP address, browser type, device information, login timestamps

2. How We Use Your Information

• To provide and maintain our platform services
• To verify your identity and comply with AML/KYC regulations
• To process trades, deposits, and withdrawals
• To detect and prevent fraud and unauthorized access
• To send important account and trade notifications
• To improve our services and user experience

3. How We Share Your Information

We do not sell your personal data. We may share information with:

• Regulatory authorities: When required by law or court order
• Service providers: Payment processors, cloud hosting, email services (under confidentiality agreements)
• Other traders: Limited information (username, KYC status) visible during P2P trades

4. Data Security

We implement industry-standard security measures including encryption at rest and in transit, bcrypt password hashing, CSRF protection, and rate limiting. However, no system is 100% secure and you use the platform at your own risk.

5. Data Retention

We retain your account and transaction data for a minimum of 5 years to comply with financial regulations. KYC documents are retained for the duration of your account plus 5 years.

6. Your Rights

Under the Philippine Data Privacy Act, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (subject to regulatory retention requirements)
• Object to certain processing

7. Cookies

We use session cookies for authentication and security. We do not use third-party tracking cookies for advertising.

8. Contact

For privacy-related concerns or data requests, email us at support@remitph.com.